Privacy Policy: Draft pending owner and qualified legal review. This page records the current product contract but is not final legal text.
Scope to complete
The final page must identify the seller, contact route, effective date, and mandatory consumer rights for every intended market.
Current product contract
- The English website lists a one-time price of $9.99 USD. Polar is the price source and confirms the actual transaction currency, total, and tax at checkout.
- Lifetime ScreenTale access includes all future releases.
- Each completed, non-refunded purchase grants a separate license for up to 3 active Macs; customers may purchase additional licenses.
- Each successful validation provides 14 days of full paid offline use plus a 7-day grace period; passing 21 days does not remove ownership or projects, but clean export and automatic updates require revalidation.
- The account-bound Launch Pass lasts 30 days on one active Mac, requires no payment method, and adds no watermark. The user signs in to claim it and connects at least once every 24 hours to keep clean export available.
- Polar handles checkout, transaction tax, invoices, and receipts as merchant of record.
Open decisions
The voluntary refund window, governing law, seller contact, Vietnam tax/accounting duties, and checkout acceptance copy still require owner and qualified review.
Draft licensing and support data disclosure
The app periodically sends a random installation identifier, license and activation identifiers, and an optional device label to the ScreenTale licensing gateway so Polar can verify entitlement. The gateway does not receive recordings, projects, keystroke content, or media. The optional support portal stores a verified email, tickets, replies, app and macOS versions, and PNG, JPEG, TXT, or LOG files the customer deliberately submits. Files are deleted 90 days after a ticket closes; tickets are deleted after 24 months. Google handles sign-in, Cloudflare handles the anti-spam check, and the configured SMTP provider delivers transactional email. This copy requires review before Production.